This book is all about looking after repeat business, and how to ensure your existing client base remains happy, loyal and content. It's all about ensuring you look after that 20% of your customer-base that accounts for 80% of your turnover. It's all about turning your existing customers into your most prized asset - Raving Fans.
Brad Sugars, founder and CEO of ActionCOACH, knows exactly how to do this...he’s been coaching businesses how to do it for years. With his business advice and expertise in Instant Repeat Business, you’re getting everything he says in a business coaching session about how to turn customers into raving fans. Business help like that is rarely this easy to get a hold of...and it’s all in this book.
Instant Repeat Business is part of Brad’s Instant Success Series, which contains information normally told to business owners as part of a business coaching session or seminar. Find out how to make 20% of your customers into the 80% that give you the most business.
What people are saying about Instant Repeat Business:
“We began working on the image of our business…how did we want our customers to recognize us and more importantly, remember us? This process has considerably enhanced our reputation over the past 12 months. We are now a selected agent for three of the largest and well-respected Security companies in N.S.W” – Solid Lock and Safe
Right now I would like to share with you one of the simple philosophies that has helped me enjoy the satisfaction of achieving both my personal and professional business goals, and that's something I learned from Jim Rohn.
“Never wish your life were easier, wish that you were better…”
With new knowledge you can create new solutions, and that’s what we provide business owners…
It still pains me to this day to see self-employed business owners working 60-70 hours per week in their business. They’re the bookkeepers, receptionists, supply managers, office assistants and technicians all rolled into one.
As the world of business moves faster and becomes more competitive, having a Business Coach is no longer a luxury; it has become a necessity. Based on the sales, marketing and business management systems created by myself, your ActionCOACH is trained to not only show you how to increase your business revenues and profits but also how to develop your business so that you as the owner can work less and relax more.
Your ActionCOACH will become your marketing manager, your sales director, your training co-ordinator; your confidant, your mentor. Your ActionCOACH will help you make your dreams come true ..
Brad Sugars is the author of 14 business books. His pen name is Bradley J Sugars. These titles are published by the business publishing arm of McGraw Hill and are available in several foreign languages. His book The Business Coach has been released as an audio book.
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